Arseni Filon

Review platform, website and iOS app

Trusted Contractor, a contractor review platform

  • Website and iOS app
  • Passkeys
  • Opens soon
Coming soon
trustedcontractor.us
The home page of Trusted Contractor, with the search and the count of reviews checked with proof
The home page of the build, on sample data. Every business and review in these pictures is fictional.

The problem

Contractors pay lead sites for leads that are fake or shared with other companies. Homeowners are shown vetted pros who were never vetted. And anyone can write a review, so a homeowner reading five stars cannot tell whether the job ever happened.

How it runs

Goes in

  • A contractor’s license number
  • A finished job
  • A signed proposal or a payment record

What happens

  1. The license is looked up in Washington L&I and Oregon CCB data
  2. A code goes to the phone on the state record, so only the license holder can claim
  3. Claimed licenses are checked every morning
  4. The homeowner confirms the job, and the document backs it

Comes out

  • A claimed profile, with the license, the bond, and the insurance
  • A review marked Verified Job
  • A mark that links to what was checked and when

What I built

Verified means confirmed and documented

A review is marked Verified Job only when the homeowner confirms the job and a document or a payment record backs it. Confirmation alone is not enough, because two people who know each other can confirm anything. An invoice or a payment is much harder to make up. A review the contractor invited is labeled as invited.

Built on state license records

Every contractor profile is tied to state license records, from Washington L&I and Oregon CCB. The profile shows the license, the bond, and the insurance status, with the date each was last checked. A homeowner does not have to find the state’s lookup and type in a number.

An app for the contractor

The contractor has an iOS app. He claims his business by license number, keeps his jobs in it, builds a roofing estimate, and sends a proposal the homeowner can sign. When a job is finished, one tap marks it done, publishes the before and after photos, and sends the review link.

No paid leads

The platform does not sell leads, does not share a lead between contractors, and does not take money to remove a review. Plans are month to month.

What each side gets

A homeowner can tell the reviews that are proven from the ones that are only claimed. A contractor with real jobs behind him gets credit that cannot be matched by someone who asked friends to write a few.

Where it stands

The first phase, the website and the iOS app, is built and tested. The site opens soon at trustedcontractor.us.

How it is built

  1. A claim starts with a license number. The app looks it up in Washington L&I and Oregon CCB data and sends a code by text or voice call to the phone on the state record, so only the license holder can claim the business.

  2. Claimed licenses are checked every morning. The license card shows the license, the bond, and the insurance with the time each was last checked, and it says that it is not real time.

  3. A review earns Verified Job when the homeowner confirms the job and a signed proposal or a payment record backs it. The mark links to what was checked and when. A contractor can reply in public and challenge a review with evidence. He cannot edit, hide, or reorder one.

  4. Customer data and documents are encrypted, and every read and write of a sensitive record is logged. Location data is stripped from job photos before they are saved. The app keeps working with no signal and syncs when it returns.

  5. Sign in is with Apple or a passkey, with no password to leak.

The result

A verified mark on Trusted Contractor means the homeowner confirmed the job and a document or payment backs it.

Screens

The page that shows what was checked for a review marked Verified Job
What was checked for a review. The customer confirmed the job, and a payment record backs it.
A license check page, with the license, the bond, and the insurance from state data
A license check, with the license, the bond, and the insurance, and when each was last checked.
A contractor profile in the app, with the rating broken into five parts
A profile in the app. The rating is split into workmanship, communication, schedule, budget, and cleanup.
The home screen of the app, with search and trades
The app opens to browsing, with no sign in.
The roofing toolkit in the contractor side of the app
The roofing toolkit on the contractor side. It works with no signal.
A proposal with three options and a button to sign in person
A proposal in three options, signed in person or from a link.

Coming soon

trustedcontractor.us

Get a written plan